So, you’ve received a complaint from an employee. Now what? Most employers know they must conduct effective investigations in response to a variety of employee complaints. But what is an “effective” investigation? Who should conduct the investigation? When should the investigation end? And how do you avoid making mistakes that can be exploited by plaintiffs’ attorneys?
Employers, employees and their attorneys often fail to fully appreciate the choices associated with workplace investigation, as well as the risks associated with each of these choices.
- When and why you should conduct an investigation;
- Laws governing how to conduct an investigation;
- How social media can be used (and abused) in investigations;
- Best practices for conducting an investigation; and
- How to avoid common (but easy to miss) investigation mistakes